Our experience has shown that the earlier you address past due accounts, the more likely you are to get paid. So we have designed our collection services around this fact. When you turn your accounts over to us early, we are able to collect faster, easier, and at a lower cost to you.

Once you have selected a collection plan and provided us with your past due accounts, we follow a three-phase process:

Phase I is the most efficient and least costly method to obtain payment, and we have a very high success rate. Our letters are professionally written and non-threatening. Sometimes, just getting a notice from someone other than you is enough to prompt your clients to pay. We handle all the mailing and communication, and you are kept informed of real-time status . You have the option to have your clients pay you directly or send payments through us, and all payment records are recorded .

If an account is not paid in Phase I, it moves into Phase II. Phase II, also called our investigative phase, involves actively calling your clients to discuss payment options. Methods such as skip tracing are used if necessary, and we have access to extensive databases that help us trace relocations and find the contact information needed to reach the debtor. As with all of our services, our collection agents are tactful, courteous, and professional when talking to your clients. Our goal is to educate your clients on payment methods and make them aware of the existence of past due obligations. Often, a quick conversation with us is all that is needed to straighten out a misunderstanding and get you paid.

If all else fails, we retain in-house attorneys in each of our offices. These attorneys work exclusively for UNIPIC and for you. With your approval, we can initiate legal proceedings to collect on your accounts. Property liens, wage garnishments, and judgments are a few of the options available to you. We provide experienced attorneys and manage the legal process from start to finish - saving you a great deal of time and money. Phase III is very effective for large, high-value accounts that have a significant impact on your profitability.